Operators of tours, activities, and attractions are taking a crash course in online classes, virtual tours, and digital souvenir sales. While this probably won't make up for lost sales, these innovative online expereinces are great for maintaining human connections.
Here is a hard-earned Dos and Don’ts Guide, before, during and after a disaster. I hope other operators don’t have to go through what we’ve been through. But I fear it is already happening to many, worldwide.
The newly launched World Cetacean Alliance's (WCA) Responsible Whale Watching Certification identifies global firms that are demonstrating a commitment to animal welfare, sustainability, and a high quality customer experience.
There is now irrefutable legal evidence to prove that certain forms of travel experiences, ones currently being offered by a whole range of providers in Europe, North America, and around the world, are causing harm, and may even be supporting child slavery.
“Net-zero hotels” are something no one had heard of ten years ago, but now an increasing number are redirecting their efforts to reduce their carbon footprint and achieve this gold standard in hospitality sustainability.
