As a people driven business, the world of hospitality and tourism is known for its commitment to customer centricity where customer service and satisfaction are key performance indicators. Paradoxically, or for that precise reason that the “customer is king”, the industry grapples with the pervasive issue of sexual harassment.

If the strike does go ahead, it will take place just one day before the athletes arrive for the 2024 Olympic Games. Workers at Paris...

In Spanish cities suffering from overtourism, rules have slowly been introduced to help regulate numbers, including limits on the number of tourist rentals.

Marching under the slogan ‘Málaga for living, not surviving’, last weekend 15,000 people took to the streets to demand affordable housing and protest mass-tourism in the Costa del Sol city.

More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA).

Thousands of Barcelona residents have taken to the streets to protest overtourism.

Another booming destination is talking openly about creating new restrictions for cruise ships. This time, it's Greece. Saying both Santorini and Mykonos are stressed by tourism, Greek prime minister Kyriakos Mitsotakis said he wants to restrict cruise ship berths or create a bidding process for ships to call at its popular islands, according to a Bloomberg report.

he Belize Tourism Board announces the launch of “No Barriers Reef,” a pioneering initiative designed to make the breathtaking natural wonders of Belize accessible to every Belizean.

While "revenge travel" has sparked a resurgence in the European accommodation industry, the path ahead is uneven. Supporting smaller businesses is the way to preserve the cultural richness of Europe's hospitality landscape, Peter Lochbihler writes.