Study finds hotel staff key to making green practices successful

hong kong school of hospitalityA study of hotels in Hong Kong has found that it is essential to consider “the knowledge, awareness, attitudes and behaviour” of staff concerning environmental issues when attempting to implement new sustainable practices. Hotels are therefore advised to assess potential staff’s eco-awareness at interview stage, and to ensure adequate training is given to employees to ensure they support its initiatives.

In Brief
  • Employees who undertook personal environmental actions (eg recycling at home) were found to be more likely to engage in a hotel’s sustainability programme.
  • The paper says one advantage of hiring employees who “personally follow ecological environmentally friendly practices” is that they are more likely to be more committed to their jobs as they want to work in for environmentally responsible companies.
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Jeremy Smith
Jeremy Smith
Jeremy Smith is the editor and co-founder of Travindy. He is a writer and communications consultant working for a more responsible and sustainable tourism industry. He is the author of two books, writes a fortnightly blog on responsible tourism for World Travel Market, and provides consultancy to a wide range of companies and organisations, ranging from National Parks to individual hotels and tour operators.

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