Marriott International launches HotelHelp, donating rooms to human trafficking survivors, starting in five U.S. cities with plans to expand globally and to other vulnerable groups.
AHLA Foundation recently announced their third annual No Room for Trafficking Summit will take place July 30, 2024, the same day as the United Nation’s World Day Against Trafficking in Persons.
A new series of online training sessions for hospitality businesses, focusing on community engagement, energy and greenhouse gases, as well as food and water management, has been developed by Booking.com in collaboration with UN Tourism.
As a people driven business, the world of hospitality and tourism is known for its commitment to customer centricity where customer service and satisfaction are key performance indicators. Paradoxically, or for that precise reason that the “customer is king”, the industry grapples with the pervasive issue of sexual harassment.
While the Japanese are famed for their polite and welcoming nature, the concentration of crowds at famed attractions is straining some of Japan’s hotspots.
