In an era marked by digital transformation and escalating demands for sustainability and corporate social responsibility (CSR), the hospitality industry faces a pivotal opportunity to redefine its operational and strategic frameworks.
This thought leadership paper articulates a comprehensive vision for the integration of advanced technologies—including network upgrades, system integration, intelligent technologies, electric vehicles (EVs), autonomous vehicles (AVs), and the transition to cloud and Software as a Service (SaaS) computing—to bolster Environmental, Social, and Governance (ESG) and CSR objectives. It offers a strategic blueprint for leveraging these technologies to steer the industry toward unparalleled sustainability, innovation, and social responsibility.