Free manual to hotel water management is practical and accessible

Screen Shot 2015-09-28 at 15.06.36Kuoni has published a free 90 page Water Manual designed to help hotels and tourism businesses that are interested in meeting consumer expectations and in contributing to a more sustainable tourism by committing to improved water management practices.

After a successful roll-out of the Water Manual in Kenya in 2013, Kuoni has decided to replicate the project in another key destination, being Thailand. To this end, the initial Kenyan Manual and tools were adapted to the Thai context and realities. 20 hotels in Thailand have worked with Kuoni to become Water Champions.

However, so universal are many of the recommendations in the guide that they could be used by hotels across the world.

In brief
  • The manual is split into seven sections: Planning, Data Collection, Cost Benefit Analysis, Defining the Action Plan, Monitoring, Training Staff and Creating Customer Awareness.
  • Participants in the Kuoni Water Champion program in Thailand rapidly reaped benefits. One hotel found that implementing water saved amounted to 25,000 m3 per year, equivalent to nearly 10% of the hotel’s total water consumption.
  • At the Amari Watergate, implementation of the water management plan reduced water usage from 720 litres to 600 litres per bednight.
In Depth
Jeremy Smith
Jeremy Smith
Jeremy Smith is the editor and co-founder of Travindy. He is a writer and communications consultant working for a more responsible and sustainable tourism industry. He is the author of two books, writes a fortnightly blog on responsible tourism for World Travel Market, and provides consultancy to a wide range of companies and organisations, ranging from National Parks to individual hotels and tour operators.

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