A study of hotels in Hong Kong has found that it is essential to consider “the knowledge, awareness, attitudes and behaviour” of staff concerning environmental issues when attempting to implement new sustainable practices. Hotels are therefore advised to assess potential staff’s eco-awareness at interview stage, and to ensure adequate training is given to employees to ensure they support its initiatives.
- Employees who undertook personal environmental actions (eg recycling at home) were found to be more likely to engage in a hotel’s sustainability programme.
- The paper says one advantage of hiring employees who “personally follow ecological environmentally friendly practices” is that they are more likely to be more committed to their jobs as they want to work in for environmentally responsible companies.
- Read the original article on Hospitality Net
- Read the original paper on Research Gate.